Omni-channel distribution
Zurich Middle East can now network with multiple partners, across multiple channels, creating an omni-channel distribution model to facilitate banks and other partners in the Middle East to on-sell our insurance products online.

Optimal, hyper-personalized product recommendation
ZurichPro draws on decades of actuarial data to help financial planners to optimize their product recommendations and to sell hyper-personalised, comprehensive product selections to their clients.

Instant Pricing
ZurichPro ensures that financial planners receive the right price at the right time. Digitizing the financial planning process has significantly decreased the time it takes for a financial planner to configure and issue a quote and to complete the application. Whereas a quotation could take 10 days to issue, it can now be offered in minutes.

Automated medical underwriting
Previously, the financial planning process required a manual underwriter to review and produce a decision. Now, at least 45% of medical underwriting is determined automatically.

Instant payments
Financial planners would acquire a client’s credit card details and write them on paper forms, which were then manually input by admin teams for collection purposes. Now credit card payments are transacted instantaneously via an online transaction on ZurichPro

Authentication
In the past, a customer and the distributor made declarations in a prescribed email format. Now digital signatures are collected in a few clicks via Adobe’s DocuSign software, and similarly, the KYC (Know Your Customer) documents are uploaded online

Transparency
ZurichPro helps customers to clearly, and unambiguously, understand the products being recommended, and comprehend what they are buying

Compliance
ZurichPro offers high levels of compliance, including the UAE’s Board of Directions 49 (BOD 49) regulation, which came into effect in October 2020

Paperless process
ZurichPro digitizes and streamlines the financial planning journey, so that it is paperless. Previously, the application process consumed 50 to 200 pages, which has been reduced to less than 14 pages. Everything that is needed to apply for a policy is now within the platform rather than on paper forms, such as the underwriting questionnaires. This helps Zurich to meet its sustainability pledge commitments for the UN Global Compact Business Ambition for 1.5°C pledge.

Addresses the ‘Needs Gap’
ZurichPro integrates a 360F solution, 360-NeedsProfiler® into the YourLife and YourCare solutions, enabling ZurichPro to bring customer-centricity to a highly personalised level. NeedsProfiler® helps a customer to identify their financial protection needs, to help address the perennial ‘needs gap’ problem. The information gathered helps the financial planner to make hyper-personalised, comprehensive, product recommendations.

In summary, ZurichPro makes it possible for Zurich Middle East to sell insurance products online and without face-to-face interaction, helping financial planners to comply with mandatory social distancing requirements during the COVID-19 pandemic.

Media Contacts

Pinpoint PR Pte Ltd

Illka Gobius, Managing Director

illka@pinpointpr.sg

+65 9769 837

Dean Bernales, Senior Associate

dean@pinpointpr.sg

About Zurich Insurance Group 

Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in  global and local markets. With about 55,000 employees, it provides a wide range of property  and casualty, and life insurance products and services in more than 215 countries and  territories. Zurich’s customers include individuals, small businesses, and mid-sized and large  companies, as well as multinational corporations. The Group is headquartered in Zurich,  Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd  (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt  (ZURVY) program, which is traded over-the-counter on OTCQX. Further information about  Zurich is available at https://www.zurich.com/en

Zurich International Life Limited is a part of Zurich Insurance Group and established in the  Isle of Man which is licensed by the Isle of Man Financial Services Authority with established  and registered branches in the UAE licensed by the Insurance Authority of the UAE, Bahrain  licensed by the Central Bank of Bahrain, and the Qatar Financial Centre authorised by the Qatar  Financial Centre Regulatory Authority. In the UAE it is registered (Registration No. 63) under  UAE Federal Law Number 6 of 2007, and its activities in the UAE are governed by such law.

Maite Mouraille

Head of Marketing, Middle East

Zurich Middle East

Maite.Mouraille@zurich.com

About 360F

Having built the world’s first ever solutioning optimizer that synergizes life insurance and wealth management, 360F automates solutions that have the best and self-verifiable fit for anyone, anywhere and anytime. This technology enables banks, insurers, wealth managers, agents and advisers to transform what’s usually a product-pushing and uncomfortable exercise for their customers into an intuitive, assuring and motivating one. We help to keep up the momentum of this transformed experience by additionally offering our expertise to build and integrate the infrastructure for seamless and instant execution – making advisory a highly scalable business.

360F is officially ranked top 10 Singapore’s Fastest Growing Companies in 2022, as compiled by Singapore local and national newspaper, The Straits Times, and research firm Statista. It is also among the top 20 in the 2019 Global Fintech Hackcelerator organized by the Monetary Authority of Singapore and Winner of the Insurance vertical in the 2020 Hong Kong Fintech Week’s Global Fast Track Programme.

360F is headquartered in Singapore.

www.360f.com

Clarie Kwa

Chief Market Officer

360F

+65 8163 3989

clarie.kwa@360f.com