Customer Stories

Zurich Point-Of-Sales Platform

360F rebuilt the entire Point-of-Sales including the architecture and introduced game-changing innovations such as our advice engine.

360F’s strong actuarial, operational and technical expertise enabled Zurich to launch the platform in record time. We delivered it 100% remotely across three time zones within six months.

Facts And Figures



  • 9,000 applications per month
  • 3,000+ applications per month fully digitally-underwritten
  • Multi-policy straight-through process


  • 10,000 API calls per hour


  • 24,000 pre-sale visits per month
  • 2,000 quotations per day
  • 30% growth month-on-month

Multi-Tenant Architecture

  • 15 digital distributors
  • 8 are white-labelled
  • 3-day onboarding per new partner

Product Onboarding

  • 9 products onboarded within 2 months
  • 180 milliseconds per quote,  even for the most complex product
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What People Say About Us

360F is a highly committed and valued innovation partner of Zurich Insurance. Their technological expertise, entrepreneurial spirit and divergent thinking is helping us achieve our ambition to disrupt legacy insurance rational and behaviour. When we embarked on an ambitious goal to build a new digital D2C product in 4 weeks, 360F were with us from start to finish. Working with a variety of partners across 3 time zones, 360F have helped us integrate a completely new suite of services ranging from their own 360-NeedsProfiler, 3rd party Digital ID&V and Payment Gateway solutions, right through to creating a new strategic product pricing component for Zurich, on a state of the art technology stack. 360F have consistently delivered as promised, holding themselves to the highest standards. We are looking forward to more co-development with 360F as they help us reimagine our value proposition and deliver for our customers in a very different future.

Anthony McGonagle
Head of Digital Transformation Zurich International