At a Glance
Saudi Arabia’s insurance sector continues to grow under Vision 2030, supported by regulatory reform and rising digital expectations. Amid this shift, Arabian Shield needed a scalable way to launch and manage multiple products across partners while reducing operational costs and compliance risk.
With 360-PortControl®, Arabian Shield launched the D2C journeys for 3 products Motor, Medical Malpractice and Travel – rapidly through a low-code, configuration-driven model enabling faster releases, less dependency on technical teams, and a streamlined bilingual experience.
The Challenge
When Speed Collides With Operational Burden
How do insurers launch multiple products quickly without overwhelming actuarial and operations teams?
Arabian Shield’s bancassurance customers were increasingly seeking more relevant, quickly available insurance products through digital channel. Yet, the bank and insurer teams faced delays and fragmentation:
- Longer Time-To-Market: insurance products were slow to launch requiring months of coding, testing and quality assurance
- Slow product updates: Every rate change or regulatory update had to go through manual coding and document formatting, leading to multi-week turnaround times
- Manual operations support
The Solution
A Low-Code Product Engine for Speed and Control
360F deployed 360-PortControl®, a low/no-code platform that empowers business teams to:
- Design, validate & publish insurance products directly from their Excel calculators to production APIs—securely, consistently, and rapidly
- Orchestrate various functional digital journeys into a desired whole on a plug-and-play model
Key capabilities included:
- Low-code onboarding so new products can be deployed in weeks
- Configurable pricing & underwriting rules using Excel-based parameters
- Pre-built templates for common P&S and GI product structures
- Version-controlled publishing to ensure compliance at every release
- In-built validation for premium, riders, and policy constructs
- Bilingual UX components supporting Arabic and English parity
This allowed business teams to manage product changes independently, without relying on technical teams.
360F's Approach
Governed Agile Execution for Rapid Outcomes
360F applied a governed agile methodology with weekly sprints, cross-functional reviews, and automated QA.
Key workstreams included:
- 3 months to first launch (3 products)
- Localization sprints for Arabic UX, on-shore data, and audit control points
- Governed releases ensuring regulatory compliance
Business, actuarial, compliance, and tech teams collaborated across 4 time zones to deliver the project on schedule.
360F's Impact
From Weeks to Days Product Launch at Digital Speed
- Product onboarding time reduced from weeks to days
- 90%+ reduction in manual configuration steps
- Seamless bilingual experience across products and journeys
- Audit-ready compliance controls, reducing operational risk
- Faster time-to-market, boosting partner satisfaction
- Reduced operational load, enabling business teams to manage updates internally
Arabian Shield now operates with a scalable, digital-first product foundation ready for future expansion.
