Zurich International Life expands ZurichPro’s digital end-to-end capabilities
ZurichPro, first launched seven months ago for new business distribution, raises the customer centricity quotient further by enabling distributors to service their customers’ in-force policies seamlessly from the same platform.
28 July 2021, Dubai/Singapore — 360F and Zurich International Life (Zurich) have partnered once more, this time, to expand ZurichPro’s digital capabilities in servicing in-force policies, especially with respect to reviewing their sustainability with re-illustration functionalities. The two companies had debuted ZurichPro in November 2020, digitizing the entire financial planning journey to create a paperless transaction and seamlessly integrate omni-channel distribution of their insurance products.
Simon Price, Head of Market Management at Zurich in the Middle East, says: “This is another step in our digital transformation journey, allowing advisors to seamlessly service customers for both new and existing business. As the leading life insurer in the market, we are proud to be able to show the way when it comes to digital transformation, bringing direct value to both end customers and advisors.”
The new functionality leverages the modern pricing engine that 360F had built in the first launch of ZurichPro. Running on an efficient and scalable codebase, the high-performance engine was further enhanced with in-force specific versioning logic and validation. 360F also implemented product modularization to help Zurich reduce future maintenance efforts, creating a strong business case alongside the resulting elevated customer centricity.
Michael Gerber, CEO of 360F, says that “We are grateful to be working with the market leader in the Middle East to develop a new level of distribution skills where the focus is not only on new business but also customer centricity as the baseline for any digital journey.”
ZurichPro today processes close to 2,000 quotations per day, 10,000 applications per month and connects with at least ten white-labelled digital distributors.
Anette Kamp Graakjaer
Senior Communications Manager,
Zurich International Life Limited, Middle East
Chief Market Officer, 360F
About Zurich Insurance Group
Zurich Insurance Group is a leading multi-line insurer that serves its customers in global and local markets. With about 55,000 employees, it provides a wide range of property and casualty, and life insurance products and services in more than 215 countries and territories. Zurich’s customers include individuals, small businesses, and mid-sized and large companies, as well as multinational corporations. The Group is headquartered in Zurich, Switzerland, where it was founded in 1872. The holding company, Zurich Insurance Group Ltd (ZURN), is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information about Zurich is available at https://www.zurich.com/en
About Zurich International Life Limited
Zurich International Life Limited is a part of Zurich Insurance Group and established in the Isle of Man which is licensed by the Isle of Man Financial Services Authority with established and registered branches in the UAE licensed by the Central Bank of the UAE, Bahrain licensed by the Central Bank of Bahrain, and the Qatar Financial Centre authorised by the Qatar Financial Centre Regulatory Authority. In the UAE it is registered (Registration No. 63) under UAE Federal Law Number 6 of 2007, and its activities in the UAE are governed by such law. Further information about Zurich International Life Limited is available at https://www.zurich.ae/
Having built the world’s first ever solutioning optimizer that synergizes life insurance and wealth management, 360F automates solutions that have the best and self-verifiable fit for anyone, anywhere and anytime. This technology enables banks, insurers, wealth managers, agents and advisers to transform what’s usually a product-pushing and uncomfortable exercise for their customers into an intuitive, assuring and motivating one. We help to keep up the momentum of this transformed experience by additionally offering our expertise to build and integrate the infrastructure for seamless and instant execution – making advisory a highly scalable business.
360F is officially ranked top 10 Singapore’s Fastest Growing Companies in 2022, as compiled by Singapore local and national newspaper, The Straits Times, and research firm Statista. It is also among the top 20 in the 2019 Global Fintech Hackcelerator organized by the Monetary Authority of Singapore and Winner of the Insurance vertical in the 2020 Hong Kong Fintech Week’s Global Fast Track Programme.
360F is headquartered in Singapore.